June 30, 2003
sit

Bernie has this way of talking to customer service people that is simultaneously very polite, and completely terrifying. We call this "The Voice". It makes telemarketers curl up under their desks and cry, it makes the phone company give us the absolute lowes rates possible, and, most recently, it made Home Depot grovel and apologize profusely for being dicks about not letting us return a stove. So, yay Bernie.

Aunt Dineen and unle Larry are coming on down to take us out to lunch in a little bit. Good thing I went to bed early - 5am - and got myself a good four hours of sleep before the socializing...

(June 30, 2003 09:54 AM)
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